Deliveries
We ship to Mainland Portugal and selected European Union destinations available at checkout.
For Madeira, the Azores, deliveries to other countries or special destinations, please contact us for a quote.
Delivery times
For items available in stock, the estimated delivery time is:
Mainland Portugal: 2 to 5 business days
European Union: 5 to 10 business days
During promotional periods or times of higher order volumes, these times may be subject to slight delays.
Made-to-order items
Some items, particularly furniture, wallpaper and certain decorative pieces, are produced or ordered specifically after purchase.
In these cases, the average lead time may vary between 2 and 3 weeks, depending on the brand, availability and time of year.
Certain items with faster availability may have an estimated lead time of around 1 week. Furniture, bulky items and international orders may take longer. The lead time shown on the product page is the specific estimate for that item.
If you need to confirm the lead time for an item before purchasing, please contact us.
Furniture deliveries
On eligible furniture product pages, you can choose the delivery option before adding the product to your cart:
- Standard: delivery to street/ground-floor level, without carrying inside or assembly — €30.
- Comfort: delivery to the room of your choice — €85; for Muba Design and Mathy By Bols, €120.
- Premium: delivery to the room of your choice and assembly — €150; for Muba Design and Mathy By Bols, €250.
For eligible rocking and nursing chairs, Standard and Comfort are available. Services depend on the destination and are confirmed at checkout.
Wallpaper and mural installation
We provide a wallpaper and mural installation service, subject to quotation. Contact us.
Shipping costs
In Mainland Portugal, general delivery items have a €10 shipping fee, regardless of order value.
Medium-volume items have a €20 shipping fee, regardless of order value.
Furniture has its own delivery options. The final shipping cost, including orders with items from different shipping profiles, is shown at checkout before payment.
Upon delivery
For furniture or large-volume items, we recommend checking the external condition of the packaging at the time of delivery.
If you notice any damage, report it to the carrier and photograph both the packaging and the item. Any incident should be reported to KIDS R via info@kidsr.pt, quoting the order number.
Need help?
info@kidsr.pt
+351 916 871 197
